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FAQ

FAQ


How do I get started?
You can get started by filling out the referral form on our website, emailing us at contact@panoramaclinics.com.au, or giving us a call at 03 9124 9825.


How long is the average therapy session at Panorama Clinics?
Our therapy sessions typically last 60 minutes, including time for planning and documenting each session.


How soon can I get started?
Once you’re signed up, it usually takes 1-2 weeks to have your first session with one of our therapists.

What will I need to start a teletherapy session?
To start a teletherapy session, you’ll need a computer or laptop, a webcam (usually built into the computer), and an internet connection. That’s all you need to connect with us from the comfort of your home!

How much does therapy cost?
Our pricing is based on the NDIS price guide for Occupational Therapy. The cost for a therapy session with us is $193 per hour.

Can I pay for sessions using my NDIS funding?
Yes, absolutely! Almost all of our clients are NDIS participants. If you’re self-managed or plan-managed, you can use your NDIS funding to pay for therapy sessions with us.
We also accept Medicare plans and offer private funding options.

Can I book a free consultation to talk about my needs?
Of course! Give us a call on 03 9124 9825 to schedule a free 15-minute consultation. We’re here to discuss how we can support you.


Where are you located?
We are based in Williamstown, Melbourne VIC for clinic sessions. We offer mobile therapy across Melbourne and nationwide telehealth services for your convenience.